Display always shows volume/tempo whatever

[danmcb]

I just updated to V3.6 firmware, no problems. Also I have the footswitch.

Now I have the display only showing Volume (or whatever other knob is being adjusted) - and I can’t get it back to show the display of the song and so on (default display).

It seems that this is a similar/same problem as this:

Problem after installing firmware version 3.2.0--display all messed up

I just installed the new firmware 3.2.0 and now the main screen only displays a flickering volume percentage, metronome and measure marker. I cannot see the song information at all. I have placed the headphone volume at 100% but no improvement. This is really not useable and very disappointing. My unit worked fine before the firmware upgrade and now pretty useless. I need to get this fixed ASAP. I saw a few comments about similar problems, but never saw any definitive solution. Please ass…

which has a link back to 2.7 firmware from your Tech Support - except the link is dead.

Come on guys. I just splashed about 400€ on this product (buddy + FS + MIDI cable … which should have been included IMO if you decide to use non-standard MIDI connector … ), I don’t expect it to get broken by a firmware update and then a website that seems to be in disarray. I’m a busy working musician, I didn’t buy this as a toy but because I want to use it on a gig tomorrow night. And now I’m losing time trying to get past your technical issues …

[danmcb]

I just redid the download and update, no change.

[danmcb]

OK who has a link to older firmware that doesn’t have this issue?

And Beatbuddy people - how about having a download page for software that has working links to old versions? it’s not hard …

sheesh.

[danmcb]

OK I found the old versions (kindly posted and summarised by another user) here

BeatBuddy Firmware - Old Versions & Revision History

This post is somewhat in response to another post, BB Web Presence Needs Work for Software Updates. While getting new products out the door is fun stuff, Singular ought to focus a bit more on organizing what they already have out there. The SingularSound main webpage should be the go to place for all firmware and software they produce. Downloads shouldn’t link back to the forum, but rather links for updates should link back from to the SS website. Use a Cloud or and FTP for downloads, but link …

going back to V2.7 fixed things.

BB WTF? what a mess …

[BeatBuddy_Support]

@danmcb We want to investigate this further so we can assess what causes this to happen. I sent you an email about this. Please follow up at your convenience.